Windscreen Replacement FAQs – Adelaide Windscreens

Call Adelaide Windscreens at 0882-465-423
  • 1. How do I know if my windscreen needs repair or replacement?

    In South Australia, the decision between repair and replacement depends on the damage size, depth, and location. Small chips or bullseye cracks under 25mm that are outside the driver’s line of sight can usually be repaired with resin injection. However, any damage larger than 75mm within the driver’s view, spreading to the windscreen’s edges, or obstructing sensors and cameras requires a complete replacement to meet South Australian roadworthy standards. Our technicians provide a free inspection and expert advice to help you choose the safest and most cost-effective option for your vehicle.

  • 2. Is it illegal to drive with a cracked windscreen in South Australia?

    Yes, in many cases it is. According to the National Heavy Vehicle Inspection Manual and South Australian Vehicle Standards, your vehicle is considered defective if the windscreen has cracks longer than 75mm in the driver’s field of vision, star cracks over 16mm within the wiper’s sweep area, or any damage that distorts the driver’s view. Driving under these conditions can result in fines, defect notices, or even voided insurance coverage if you’re involved in an accident. Prompt replacement ensures both compliance and safety.

  • 3. How much does windscreen replacement cost in Adelaide?

    The cost of windscreen replacement in Adelaide varies depending on your car’s make, model, and built-in technology. For standard vehicles, replacements typically start between $250 and $400. For luxury models or vehicles equipped with Advanced Driver Assistance Systems (ADAS) such as lane sensors or cameras, the cost can range from $600 to $1,200 due to recalibration requirements. At Adelaide Windscreens, we offer transparent pricing, free quotes, and insurance assistance to minimise your out-of-pocket expense.

  • 4. Does insurance cover windscreen replacement?

    Most comprehensive car insurance policies in South Australia include coverage for windscreen repair and replacement. Many insurers, including RAA, Allianz, and NRMA, even offer one no-excess windscreen replacement per year. If your policy includes an excess, you’ll only pay that amount while the insurer covers the balance. Our team manages the claim process directly with your insurer to make the experience fast and stress-free.

  • 5. How long does a windscreen replacement take?

    A typical replacement takes between 60 and 90 minutes, including the removal of the damaged glass, frame cleaning, new windscreen installation, and ADAS calibration if required. Once installed, adhesives must fully cure to ensure structural safety. In Adelaide’s warm climate, curing generally takes around 45 to 60 minutes, but cooler mornings may require a little more time. Our technicians will always inform you when it’s safe to drive your vehicle again.

  • 6. Do you offer mobile windscreen replacement in Adelaide?

    Yes, Adelaide Windscreens offers a fully equipped mobile service that covers the entire metro area, including the CBD, Glenelg, Norwood, Gawler, and surrounding suburbs. We bring workshop-quality tools, adhesives, and calibration systems to your home, workplace, or roadside, ensuring convenience without compromising safety or quality.

  • 7. What type of glass do you use for replacements?

    We use only premium laminated glass that complies with Australian Standard AS/NZS 2080. This high-quality glass is engineered for strength, impact resistance, and safety. The laminated design includes a durable interlayer that holds the glass together upon impact, preventing dangerous shattering. Every replacement matches your vehicle’s original specifications to maintain performance, clarity, and safety.

  • 8. Will replacing my windscreen affect my new car warranty?

    No. When installed correctly, a replacement windscreen will not void your manufacturer’s warranty. At Adelaide Windscreens, all installations are performed to OEM specifications using approved adhesives, curing processes, and recalibration methods. This preserves your vehicle’s safety structure and electronic functions. Additionally, we provide a lifetime workmanship guarantee for complete peace of mind.

  • 9. What is ADAS calibration and why is it important?

    ADAS, or Advanced Driver Assistance Systems, includes features such as lane-keeping assist, adaptive cruise control, collision alerts, and rain sensors. Many of these systems depend on cameras or sensors mounted behind the windscreen. After a replacement, precise calibration is critical to restore safety functions. Our technicians use manufacturer-approved diagnostic tools to recalibrate your vehicle’s systems to factory standards, ensuring your safety technology works exactly as intended.

  • 10. Can I drive immediately after a windscreen replacement?

    Not immediately. The adhesive used to bond your windscreen must cure properly to restore full structural integrity. In most cases, you’ll need to wait about one hour before driving. Adelaide’s warmer temperatures can speed up curing, while cooler winter conditions may take slightly longer. We’ll always let you know your exact safe drive-away time.

  • 11. Do you repair rear and side windows as well?

    Yes, we provide expert replacement for rear windows, side glass, and quarter panels. These components use tempered safety glass, which is designed to shatter into small, blunt fragments on impact to reduce injury risk. Our mobile service carries a wide range of glass options and can quickly source specialised panels for most makes and models.

  • 12. How soon can I book a windscreen replacement in Adelaide?

    We offer same-day service for most Adelaide suburbs when you contact us early. Our mobile technicians are available for emergency callouts, prioritising vehicles with unsafe cracks or shattered glass. For rare or imported models, lead time may depend on glass availability, but we’ll always confirm your scheduling options when you request a quote.

  • 13. How strong is a replacement windscreen compared to the original?

    When fitted using OEM-approved glass and adhesives, a replacement windscreen is just as strong as the factory-installed one. It supports your airbags, maintains roof integrity during rollovers, and resists impact under pressure. Adelaide Windscreens follows strict manufacturer guidelines to ensure every replacement restores your car’s original structural strength.

  • 14. What guarantee do you provide on windscreen replacements?

    Every installation by Adelaide Windscreens comes with a lifetime workmanship guarantee, covering adhesive integrity, sealing performance, and fitment accuracy. If you ever experience leaks or related issues after installation, we’ll repair it free of charge. The glass itself is also backed by the manufacturer’s warranty for added assurance.

  • 15. Can I get a free quote for windscreen replacement?

    Yes, absolutely. We provide free, no-obligation quotes over the phone or online. Simply share your vehicle’s make, model, and year, and we’ll give you an accurate price estimate based on the glass type, ADAS calibration requirements, and current availability. For insurance claims, we’ll also help you process your paperwork and reduce any excess fees, ensuring a smooth and hassle-free experience.